Where are you located?

Bella Rosa Hotel Suite Hotel is located in the central of Hanoi Old Quarter – All interesting places within a short walk – close to all bars, restaurants, shops, banks, post office

What is your address, phone number and email?

Add: 11 Cau Go – Hoan Kiem – Hanoi – Vietnam
Hotline: + 84 975.140.895
Email: info@hanoibellarosasuitehotel.com
Website: www.hanobellarosasuitehotel.com

When can I cancel my reservation and not get charged for it?

More than 4 days prior to arrival

What credit cards do you take?

We accept Visa, Master Card.

What are check in/check out times?

Check-in time is 14.00, earlier check in with no surcharge if the room is available.
Check out time is before 12:00 PM.

Will you be organized the trips to visit the North and the South of Vietnam?

Yes, we do organize the trips for all our Guests to visit our beautiful our country landscape such as Ha Long Bay, Sa Pa, Hoa Lu – Tam Coc, Hue, Hoian, Nha Trang, Ho Chi Minh, Mekong Delta, Cu Chi ……with the guarantee of services and prices.

Should we reserve our tours in advance?

Yes, it’s better recommendation, especially in the high season to secure the good places on board, train, hotel.

Can I have a room for freshening up before departing for the next trip? 

Yes, we are pleased to lend you a room without charge please contact reception.

How far from the airport to your hotel?

The hotel is in the central of Old Quarter, it`s far from the airport 40 km. To avoid all the troubles like being overcharged or taken to a wrong hotel, we would provide our pick up service to secure that you will be driven to right our hotel.

Do you arrange the pickup car to pick us up from bus/train/ airport? 

Yes, we do arrange the pickup service from the bus/train station or from the airport so please provide us your bus/train/flight number to get a smooth transfer.

What amenities are included?

– Airconditioning
– Fan
– Satellite TV
– Fridge
– Cupboard
– Private Bathroom with hot shower
– High speed Internet access
– Safety box
– Hair dryer
– Laundry service

Can I leave the luggage at the hotel when I am traveling?

Yes, our hotel offers luggage storage service free of charge.

How can I book my room at your hotel? 

We are so delighted to have your booking via our email: info@hanoibellarosasuitehotel.com

What is the payment method for the balance?

When checking out, you can settle the balance at our hotel by cash or credit card.

Is there any ATM machine closed to your hotel? 

There are many ATM machines next to our hotel

Can I do visa application or visa extent in your hotel?

Yes, we are able to arrange the visa for you.

In order to meet our further Guest’s needs, our company has just inaugurated a higher level hotel http://www.hanoibellarosasuitehotel.com. If you are looking for a luxury hotel we ensure that Bella Rosa Suite Hotel will suite you.

Thank you for your attention.
Looking forward to seeing you.